eg888 Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between eg888 ("Platform", "we", "us") and any person ("User", "you", "your") who uses eg888's website and services. By registering an account on eg888 or using any of its services, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Account and Registration

To use services on eg888, you must create a personal account. By completing the registration process, you confirm that all information provided is true, complete, and your own.

1.1 Account Creation Requirements

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• When creating an account, you must provide your correct full name, date of birth, address, and an active mobile number.
• It is your responsibility to keep your account login credentials (username and password) confidential. Sharing them with third parties is prohibited.
• You are fully responsible for any transactions or activities carried out from your account.
• If you suspect that someone else has accessed your account, notify our support team immediately.

1.2 Information Verification

eg888 reserves the right to verify your identity at any time. You may be asked to submit government-issued identification such as a National ID card, passport, or driving licence for verification. Withdrawals may be held until verification is complete.

Eligibility and Age Verification

To participate on the eg888 platform, the following eligibility requirements must be met. These requirements are set in the interest of user protection and responsible gaming.

• You must be 21 years of age or older. The "21+ age requirement" is strictly enforced.
• You must be a person who can enter into an agreement of your own free will and with full legal capacity.
• Anyone who has been permanently banned from eg888 or its affiliated platforms may not open an account.
• Persons who have applied for self-exclusion may not use their account during that period.
• eg888 officials, employees, and their immediate family members are generally not permitted to take part in betting activities.

eg888 is committed to protecting minors. If we confirm that an account holder is under 21 years of age, that account will be closed immediately and deposited funds may be forfeited without refund.

Deposits and Withdrawals

eg888 provides fast and secure transactions through Bangladesh's popular mobile banking services. All transactions are protected by SSL encryption.

3.1 Deposit Terms

• The minimum deposit amount is ৳300. Deposits below this amount are not possible.
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• The account from which funds are sent must be registered in your own name.
• Deposits made through third parties are prohibited. If such a transaction is detected, the full amount will be forfeited.
• Deposit amounts are generally credited to your account instantly. If there is any issue, please notify our support team.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals can only be made through the same method used for the deposit: bKash, Nagad, Rocket, or Upay.
• Identity verification must be completed before a withdrawal can be processed.
• Winnings from bonuses must meet the relevant wagering requirements before withdrawal.
• eg888 reserves the right to hold withdrawals and request further information in cases of unusual or suspicious transactions.

Bonuses and Promotional Offers

eg888 provides various bonuses and promotional offers for new and existing members. These offers are subject to specific terms and conditions, which are strictly applicable.

4.1 Welcome Bonus

A 150% bonus is available on your first deposit at eg888, up to a maximum of ৳15,000. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500. Alternatively, depositing ৳22,000 will earn you the maximum ৳15,000 bonus, giving you a total balance of ৳37,000.

4.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times (10x) the bonus amount.
• Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.
• Example: ৳1,500 bonus × 10 = ৳15,000 must be wagered before bonus winnings can be withdrawn.
• A specific time limit applies for meeting the wagering requirement. If it is not met within that time, the bonus will be forfeited.

4.3 General Bonus Terms

• Each bonus offer has its own specific terms, which are disclosed at the time the offer is announced.
• Multiple bonuses cannot be active at the same time, unless the offer terms explicitly allow it.
• Bonus balances cannot be withdrawn directly — only winnings after the wagering requirements have been met can be withdrawn.
• If any user attempts to exploit the bonus system, the bonus will be cancelled and the account may be investigated if necessary.
• eg888 reserves the right to modify, suspend, or cancel any bonus offer.

Gameplay and Betting Rules

All games available on eg888 — slots, live casino, fishing games, sports betting, and others — are governed by specific gaming rules. Compliance with these rules is mandatory for all users.

5.1 General Gaming Rules

• Each game has its own rules, and it is your responsibility to understand them before starting a game.
• If a game is interrupted due to a technical error, eg888 reserves the right to cancel or restart that session.
• If an error is found in a game result, eg888 reserves the right to cancel the relevant bet and refund the amount.
• Any attempt to exploit software or system vulnerabilities is prohibited.

5.2 Sports Betting

• Once a bet is accepted, it generally cannot be cancelled, unless the match or event is cancelled.
• If a match or event is cancelled, the amount staked on that bet will be refunded.
• In-play betting market data may be delayed — this is not the platform's liability.
• Odds are subject to change at all times; the odds applicable at the time of acceptance are considered final.

User Conduct

To keep the eg888 environment fair, safe, and enjoyable for everyone, users must follow the code of conduct below.

6.1 Prohibited Activities

• Using the platform for fraudulent, misleading, or illegal purposes.
• Conducting transactions for the purpose of money laundering or any other financial crime.
• Hacking or manipulating the system, or using automated bots.
• Creating multiple accounts to unfairly take advantage of bonuses.
• Collecting or using other users' login credentials.
• Misusing chat or communication features, threatening others, or engaging in harassment.
• Unauthorised use of eg888's and its affiliates' intellectual property (logos, designs, software).

If evidence of involvement in any of the above prohibited activities is found, eg888 will close the account immediately and reserves the right to take legal action if necessary.

Security and Fair Play

eg888 maintains the highest technical standards to protect all users' information and funds as a safe and reliable platform.

• All data transmissions are protected by SSL (Secure Sockets Layer) encryption.
• eg888's games are operated using certified Random Number Generators (RNG), ensuring every result is completely random.
• Users' financial information is stored in encrypted form and is never shared with third parties.
• Security measures are active around the clock to automatically detect suspicious activity.
• Users are encouraged to report any suspicious activity to our support team.

Account Suspension & Closure

eg888 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a violation of any provision of these Terms and Conditions.
• In the event of providing false or misleading information.
• Where there is a possibility of suspicious financial transactions or money laundering.
• For misuse of the bonus system.
• Upon instruction from legal or regulatory authorities.
• At the user's own request (self-exclusion).

8.1 Funds After Account Closure

If an account is closed due to a breach of the Terms and Conditions, the balance may be forfeited. In the case of closure at the user's own request and where no breach of the Terms and Conditions has occurred, the verified balance will be returned. Contact [email protected] to resolve any disputes.

Limitation of Liability

eg888 is committed to ensuring reliable service at all times. However, eg888's liability is limited in the following cases:

• Any loss arising from internet connection disruption, device malfunction, or third-party software issues.
• Loss arising from a user's own negligence or breach of the Terms and Conditions.
• Events beyond eg888's control, such as natural disasters, government directives, or other force majeure circumstances.
• Service disruptions during system maintenance periods.
• Financial losses incurred from gaming activity — participation in games is entirely at the user's own risk.

Responsible Gaming

eg888 is deeply committed to responsible gaming. We believe that gaming is a form of entertainment, not a source of addiction.

• Users can set daily, weekly, or monthly deposit limits for themselves.
• The self-exclusion feature can be used to take a break from using the account for a specified period.
• If signs of gaming addiction appear, contact our support team immediately.
• eg888 provides awareness information to parents to help protect minors.
• For more information, please visit our Responsible Gaming page.

Please note: This platform is for users aged 21 and above only. Always view gaming as entertainment and never play beyond your set budget.

Changes to Terms and Conditions

eg888 reserves the right to change, amend, or update these Terms and Conditions at any time. By continuing to use the platform after any changes, you will be deemed to have accepted the new Terms and Conditions.

• An effort will be made to notify users before important changes take effect.
• The most recently updated Terms and Conditions will always be published on this page.
• In the event of a conflict between versions of the Terms and Conditions in different languages, the Bengali version will take precedence.
• If any condition is found to be invalid or contrary to applicable law, only that specific part will be void; the remaining Terms and Conditions will remain in effect.

Contact Us

If you have any questions or comments about these Terms and Conditions, please contact our support team:

eg888 is always here for you. Feel free to contact us with any issues or questions. Our skilled support team is available around the clock, ready to assist you.